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Tribestan

Termini generali e condizioni

Please read these Terms and Conditions carefully before continuing to use our website.

The sale of Tribestan on our website is strictly prohibited for persons under 18 years of age!

Introduction

These General Terms and Conditions regulate the relationship between us and consumers who purchase Tribestan through a distance contract concluded on our website. Purchases can be made as an unregistered user, or after registration and creating a user profile. Each user must provide correct and accurate data in the registration form, including delivery details, phone, email, etc. By checking the box “I agree with the General Terms and Conditions” on the registration form, users declare their acceptance of these terms.

We do not guarantee and are not obliged to ensure the operation of our website without interruption or without errors, nor do we guarantee the continuous functionality of all features of the website.

We reserve the right to change prices without notifying customers, as well as to correct errors/inaccuracies in product information. Typographical errors, differences in color visualization, and changes in product design are possible.

Responsibility

We strive to maintain true, accurate, and up-to-date information about Tribestan on our website. We strictly observe European legislation but cannot guarantee the accuracy and completeness of the information provided. We do not exclude the possibility of errors, inaccuracies, or omissions due to technical or human factors and are not responsible in this regard. We are not responsible for any consequences and/or damages caused by or related in any way to the access to our website, as well as to the possibility/impossibility of its use.

If you notice any irregularities due to technical/human factors, breaches by third parties, or misuse of information on the website without our knowledge, please report them to us immediately so that we can take appropriate action.

Protection of personal data

The information is available in our politica sulla riservatezza.

Prices and methods of payment

All prices of Tribestan offered on our website are final, announced in EUR, and do not include delivery costs, which are determined additionally.

Payment for the ordered product can be made by payment methods offered on the checkout page.

Shipping and delivery

The information is available on our Shipping & Delivery page.

Note: Tribestan offered on our website is legal and freely available in Bulgaria, but we do not take any responsibility regarding legality in specific countries and do not provide legal advice. Inform yourself about the legal status of the product in your country. It is your responsibility as a consumer to know your local laws and regulations before ordering.

Copyright

The content of our website, including logos, graphics, trademarks, photographs, etc., is subject to protection by applicable law, including trademark rights, copyrights, intellectual property rights, etc.

Copying, reproduction, modification, and distribution of the materials displayed on our website is prohibited. Any unauthorized use of the content will be considered a violation of copyright laws.

Rights and obligations of the parties when selling distance

We accept orders 24 hours a day, 7 days a week. Orders are placed through our website after adding Tribestan to the cart. Consent to these General Terms and Conditions is required to complete the order.

We have the right not to deliver the ordered product, or to delay delivery, for various objective reasons, including stock depletion, incorrect/incomplete delivery address or customer contact phone, or in case of a declared state of emergency or emergency epidemic situation. We will notify the user by phone or email in such cases.

We do not guarantee the availability of Tribestan at the time of order completion. Our only responsibility in this case is to return the prepaid amount for the product, if any.

We undertake to provide conditions for the proper packaging, transportation, and delivery of the product, preserving its quality and efficiency.

The customer has the right to return the product at their expense, within 14 days of receipt, if they change their mind, provided that the product has no traces of use and is in its original unopened packaging.

Upon fulfilling the conditions for return, we are obliged to refund the customer using the same means of payment used in the initial transaction.

Right of refusal

The customer has the right to refuse the product and return it at their expense, within 14 days of receipt. To exercise this right, the customer must notify us of their decision to withdraw from the contract before the 14-day period expires.

The product must be returned at the customer’s expense without undue delay and no later than 14 days from the date of notification. The deadline is met if the product is returned before the 14-day period expires. Upon exercising the right to withdraw, we will refund all amounts received, including delivery costs, without undue delay and no later than 14 days from the notification date. Refunds will be made using the same means of payment used in the initial transaction.

In case of refusal, the product must be returned in the original packaging, with intact integrity, unused, and with complete equipment, if any. We reserve the right to refuse to accept the returned product and not to refund if these conditions are not met.

Entry into force and changes in the general terms

These General Terms and Conditions are mandatory for all customers of our website. If you do not accept these Terms and Conditions, you should not continue to use our website.

We may change and supplement these General Terms and Conditions at any time. Changes take effect from their publication on our website and become mandatory for all users from that moment.

For additional information, please contact us through our Supporto page.

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